As a church architect, I have the privilege of interacting with a diverse group of churches and faith based organizations. A common denominator in all of these organizations is that there is a group of volunteers who are critical to the success of the organization. From the person who volunteers to plant flowers, to the greeter at the door, to the person who assists in the children’s ministry, all of these positions are critical in ensuring someone in your facility clearly experiences worship and hears the gospel.
Do these front line volunteers have a seat at the decision making table? Maybe they should because they are many times the first or last touch you have with those in your facility. They can offer perspective that day to day leaders may overlook.
Also, I wonder if these volunteers realize how dependent they are to someone experiencing worship and hearing the gospel? Are these people valued in your organization? Do these volunteers realize there is dependency on what they do? If they do, they will think twice before calling off or not showing up, but for this to happen, they need to know they are valuable to the organization.
